Terms and Conditions
Kosmonaut Terms and Conditions set the rules for using our casino services and define the relationship between us and users. These terms cover account creation, eligibility, deposits and withdrawals, bonuses, acceptable use, dispute handling, and updates. By registering or using the site you agree to comply with these rules. Read carefully. If you do not accept any part of these terms do not register or play. Account actions, deposits, and gameplay on Kosmonaut are subject to the clauses below and to any additional rules shown in your account panels.
Account responsibilities
Keep login details secure. Only one account per person is permitted. Do not share accounts or credentials. Any suspicious access should be reported to support immediately. We may suspend or close accounts that breach rules, show fraud, or involve chargebacks.
Registration and verification
Provide accurate personal information when registering. Verification documents may be required before withdrawals. Upload proof of identity and address when requested. Failure to verify can delay or block withdrawals and account access.
Eligibility requirements
Users must be of legal gambling age in their province to register and play. Residents of restricted jurisdictions cannot open accounts. Availability depends on local rules and account eligibility. See the account terms for a current list of restricted regions.
Acceptable use of the service
Use the site for lawful gambling only. Do not use bots, automation, or manipulation to play. Do not attempt collusion, money laundering, or any activity that circumvents platform rules. Abuse of bonuses, bonus hunting, or exploitative betting may result in forfeiture of funds and account action.
Bonus and promotion rules
Bonuses and promotions are subject to separate terms shown at offer time. Typical points: opt-in may be required, only one bonus active at a time, and game contributions to wagering can vary. Wagering requirement: 35x is a common example for bonus conversion; actual rates appear with each offer. Minimum deposit: CA$10 unless otherwise stated. Max bet while wagering may be capped - for example CA$6.50 per spin. Bonus abuse may void bonus funds and winnings.
Deposits and withdrawals
Supported payment methods include Interac, cards, e-wallets, and cryptocurrencies. Deposits generally start from CA$10 and are processed instantly. Minimum withdrawals start from CA$20. Standard limits can apply - for example CA$1,000 per day, CA$7,500 per week, and CA$15,000 per month for regular accounts. E-wallet and crypto payouts are typically faster; card and bank transfers may take longer. Fees may be applied by payment providers.
Dispute handling
Report disputes to [email protected] with relevant evidence. We will review account records and game logs. Decisions are made in line with these terms and applicable law. If necessary disputes may be escalated through the procedures set out in the full Terms and Conditions or local legal channels if applicable.
Updates to the terms
We may update these terms from time to time. Changes take effect when posted on the site or otherwise communicated. Continued use after updates indicates acceptance. Check the Terms page before depositing or playing for the latest rules and any new conditions that apply to your account.